The Mosaic Luxe Experience

Thoughtful design requires clear communication, organization, and a shared understanding of the process.

The information below outlines the tools, resources, and procedures used throughout the Mosaic Luxe client experience.

Communications

Clear communication is an important part of every successful project.

Email serves as the primary form of communication for project discussions, design questions, approvals, estimates, and documentation.

Text messaging is reserved for scheduling adjustments, deliveries, day-of logistics, and other time-sensitive matters.

Whenever possible, project discussions and design decisions are handled during scheduled meetings, ensuring dedicated time for review, recommendations, and next steps.

This approach helps keep projects organized, efficient, and enjoyable for everyone involved.

Billing & Payments

Invoices are issued through Wave, our secure billing platform.

Payment confirmations and receipts are automatically generated through Wave and should be retained for your records.

Payment may be made by check, ACH bank transfer, or credit card. Check payment is preferred. Zelle is not accepted.

For payments exceeding $10,000, check or bank wire is recommended.

Billing terms, payment schedules, and project-specific fees are outlined in your project agreement.

Your Google Drive

Your shared Google Drive folder serves as the central location for project-related materials.

Use this folder to upload photos, measurements, inspiration images, and other project information.

Design presentations and project resources may also be shared here throughout the project.

Contact Mosaic Luxe

Email
hello@mosaicluxe.com

Business Hours
Monday–Thursday | 9:00 AM – 5:00 PM
Friday & Saturday | By Appointment

Mosaic Luxe Interiors

Parsons School of Design Graduate
LEED Accredited Professional
HGTV Design Star Finalist

Your Pinterest Board

Pinterest is one of the easiest ways to communicate your style preferences and inspiration.

Save rooms, furnishings, finishes, colors, lighting, and details that catch your eye.

Not every image needs to be practical for your home—it simply helps identify patterns and preferences.

A Thoughtful Approach to Design

Great design is rarely about making hundreds of decisions.

It's about making the right decisions.

Mosaic Luxe helps simplify the process by providing guidance, organization, and expertise at every stage of the project.

The result is a home that reflects how you live today while supporting the way you want to live tomorrow.

Most project discussions and design decisions are best handled during scheduled meetings.

Meeting requests may be submitted through your Client Portal, by email, or by phone. Once scheduled, a calendar invitation will be sent to confirm the meeting details and should be accepted for your records.

This helps ensure communication remains organized and schedules stay coordinated throughout the project.

Schedule a Meeting